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Frequently Asked Questions
Can I refund my switch?
No, after your switch is purchased, you can't refund.
How do I get SLA credit if there is downtime?
When there is any down time recorded, we will credit you in the next invoice so your payable amount will be less.
What form of payment do you support?
We support Paypal, Skrill, ACH, Bank Wire.
Can I get an invoice?
You can download your invoice in the user portal.
Useful Links

Download Free Trial

We give out our old version free of charge for limited port usage. You can download from http://freeware.denovolab.com.

Free Services

We let you do Rate Generation, LRN Query, CDR Comparision, and Auto Test Calls online using our free to use portal at http://free.denovolab.com.

Our Blog

You can check out industry news from our blog at http://www.voipnewswire.com.

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